[Plura-list] Lies, damned lies, and Uber

Cory Doctorow doctorow at craphound.com
Thu Feb 29 08:39:14 EST 2024


Read today's issue online at: https://pluralistic.net/2024/02/29/geometry-hates-uber/

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I'm on tour with my new, nationally bestselling novel *The Bezzle*! Catch me TONIGHT in PHOENIX (Feb 29, Changing Hands). After that, it's Tucson, San Francisco, Anaheim, and more!

https://pluralistic.net/2024/02/16/narrative-capitalism/#bezzle-tour

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Today's links

* Lies, damned lies, and Uber: Uber wants to pay its Toronto drivers $2.50/hour (eh).

* Hey look at this: Delights to delectate.

* This day in history: 2009, 2014, 2019

* Colophon: Recent publications, upcoming/recent appearances, current writing projects, current reading

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🗯 Lies, damned lies, and Uber

Uber lies about everything, especially money. Oh, and labour. Especially labour. And geometry. Especially geometry! But *especially* especially money. They *constantly* lie about money.

Uber are virtuosos of mendacity, but in Toronto, the company has attained a heretofore unseen hat-trick: they told a single lie that is dramatically, materially untruthful about money, labour *and* geometry! It's an achievement for the ages.

Here's how they did it.

For several decades, Toronto has been clobbered by the misrule of a series of far-right, clownish mayors. This was the result of former Ontario Premier Mike Harris's great gerrymander of 1998, when the city of Toronto was amalgamated with its car-dependent suburbs. This set the tone for the next quarter-century, as these outlying regions - utterly dependent on Toronto for core economic activity and massive subsidies to pay the unsustainable utility and infrastructure bills for sprawling neighborhoods of single-family homes - proceeded to gut the city they relied on.

These "conservative" mayors - the philanderer, the crackhead, the sexual predator - turned the city into a corporate playground, swapping public housing and rent controls for out-of-control real-estate speculation and trading out some of the world's best transit for total car-dependency. As part of that decay, the city rolled out the red carpet for Uber, allowing the company to put as many unlicensed taxis as they wanted on the city's streets.

Now, it's hard to overstate the dire traffic situation in Toronto. Years of neglect and underinvestment in both the roads and the transit system have left both in a state of near collapse and it's not uncommon for multiple, consecutive main arteries to shut down without notice for weeks, months, or, in a few cases, *years*. The proliferation of Ubers on the road - driven by desperate people trying to survive the city's cost-of-living catastrophe - has only exacerbated this problem.

Uber, of course, would dispute this. The company insists - despite all common sense *and* peer-reviewed research - that adding more cars to the streets *alleviates* traffic. This is easily disproved: there just isn't any way to swap buses, streetcars, and subways for cars. The road space needed for all those single-occupancy cars pushes everything further apart, which means we need more cars, which means more roads, which means more distance between things, and so on.

It is an undeniable *fact* that geometry hates cars. But geometry *loathes* Uber. Because Ubers have all the problems of single-occupancy vehicles, and then they have the separate problem that they just end up circling idly around the city's streets, waiting for a rider. The more Ubers there are on the road, the longer each car ends up waiting for a passenger:

https://www.sfgate.com/technology/article/Uber-Lyft-San-Francisco-pros-cons-ride-hailing-13841277.php

Anything that can't go on forever eventually stops. After years of bumbling-to-sinister municipal rule, Toronto *finally* reclaimed its political power and voted in a new mayor, Olivia Chow, a progressive of long tenure and great standing (I used to ring doorbells for her when she was campaigning for her city council seat). Mayor Chow announced that she was going to reclaim the city's prerogative to limit the number of Ubers on the road, ending the period of Uber's "self-regulation."

Uber, naturally, *lost its shit*. The company claims to be more than a (geometrically impossible) provider of convenient transportation for Torontonians, but also a provider of good jobs for working people. And to prove it, the company has promised to pay its drivers "120% of minimum wage." As I write for Ricochet, that's a whopper, even by Uber's standards:

https://ricochet.media/en/4039/uber-is-lying-again-the-company-has-no-intention-of-paying-drivers-a-living-wage

Here's the thing: Uber is only proposing to pay 120% of the minimum wage *while drivers have a passenger in the vehicle*. And with the number of vehicles Uber wants on the road, most drivers will be earning *nothing* most of the time. Factor in that unpaid time, as well as expenses for vehicles, and the average Toronto Uber driver stands to make $2.50 per hour (Canadian):

https://ridefair.ca/wp-content/uploads/2024/02/Legislated-Poverty.pdf

Now, Uber's told a *lot* of lies over the years. Right from the start, the company implicitly lied about what it cost to provide an Uber. For its first 12 years, Uber lost $0.41 on every dollar it brought in, lighting tens of billions in investment capital provided by the Saudi royals on fire in an effort to bankrupt rival transportation firms and disinvestment in municipal transit.

Uber then lied to retail investors about the business-case for buying its stock so that the House of Saud and other early investors could unload their stock. Uber claimed that they were on the verge of producing a self-driving car that would allow them to get rid of drivers, zero out their wage bill, and finally turn a profit. The company spent $2.5b on this, making it the most expensive Big Store in the history of cons:

https://www.theinformation.com/articles/infighting-busywork-missed-warnings-how-uber-wasted-2-5-billion-on-self-driving-cars

After years, Uber produced a "self-driving car" that could travel one half of one American mile before experiencing a potentially lethal collision. Uber quietly paid another company $400m to take this disaster off its hands:

https://www.economist.com/business/2020/12/10/why-is-uber-selling-its-autonomous-vehicle-division

The self-driving car lie was tied up in another lie - that somehow, automation could triumph over geometry. Robocabs, we were told, would travel in formations *so tight* that they would finally end the Red Queen's Race of more cars - more roads - more distance - more cars. That lie wormed its way into the company's IPO prospectus, which promised retail investors that profitability lay in replacing every journey - by car, cab, bike, bus, tram or train - with an Uber ride:

https://www.reuters.com/article/idUSKCN1RN2SK/

The company has been bleeding out money ever since - though you wouldn't know it by looking at its investor disclosures. Every quarter, Uber trumpets that it has *finally* become profitable, and every quarter, Hubert Horan dissects its balance sheets to find the accounting trick the company thought of this time. There was one quarter where Uber declared profitability by marking up the value of stock it held in Uber-like companies in other countries.

How did it get this stock? Well, Uber tried to run a business in those countries and it was *such* a *total* disaster that they had to flee the country, selling their business to a failing domestic competitor in exchange for stock in its collapsing business. Naturally, there's no market for this stock, which, in Uber-land, means you can assign any value you want to it. So that one quarter, Uber just asserted that the stock had shot up in value and voila, profit!

https://www.nakedcapitalism.com/2022/02/hubert-horan-can-uber-ever-deliver-part-twenty-nine-despite-massive-price-increases-uber-losses-top-31-billion.html

But all of those lies are as nothing to the whopper that Uber is trying to sell to Torontonians by blanketing the city in ads: the lie that by paying drivers $2.50/hour to fill the streets with more single-occupancy cars, they will turn a profit, reduce the city's traffic, *and* provide good jobs. Uber says it can vanquish geometry, economics *and* working poverty with the awesome power of narrative.

In other words, it's taking Toronto for a bunch of suckers.


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🗯 Hey look at this

* Starbucks Stops Opposing Its Baristas’ Union https://prospect.org/labor/2024-02-27-starbucks-stops-opposing-baristas-union-master-contract/

* Majority of workers at Mercedes plant in Alabama sign UAW authorization cards https://www.detroitnews.com/story/business/autos/foreign/2024/02/27/mercedes-benz-uaw-organizing-autoworkers-alabama/72750019007/

* Amazon Just Got Banned From the EU Parliament https://www.wired.com/story/amazon-european-parliament-ban/

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🗯 This day in history

#15yrsago Bruce Sterling on Web 2.0 https://www.wired.com/2009/03/what-bruce-ster/

#10yrsago German beekeeping laws are weird: an excerpt from “The Emergency Sasquatch Ordinance” https://memex.craphound.com/2014/03/01/german-beekeeping-laws-are-weird-an-excerpt-from-the-emergency-sasquatch-ordinance/

#5yrsago Striking West Virginia teachers won swift and decisive victory; Oakland next? https://www.commondreams.org/views/2019/02/28/rapid-victory-west-virginia-teacher-strike-shows-what-happens-when-progressives

#5yrsago Satanic Panic 2.0: The Momo Challenge hoax https://www.theatlantic.com/technology/archive/2019/02/momo-challenge-hoax/583825/

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🗯 Colophon

Today's top sources:

Currently writing:

* A Little Brother short story about DIY insulin PLANNING

* Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. FORTHCOMING TOR BOOKS JAN 2025

* The Bezzle, a Martin Hench noir thriller novel about the prison-tech industry. FORTHCOMING TOR BOOKS FEB 2024

* Vigilant, Little Brother short story about remote invigilation. FORTHCOMING ON TOR.COM

* Spill, a Little Brother short story about pipeline protests. FORTHCOMING ON TOR.COM

Latest podcast: The Majority of Censorship is Self-Censorship https://craphound.com/news/2024/02/25/the-majority-of-censorship-is-self-censorship/

Upcoming appearances:

* The Bezzle at Changing Hands (Phoenix), Feb 29:
https://www.changinghands.com/event/february2024/cory-doctorow

* Tucson Festival of Books, Mar 9/10
https://tucsonfestivalofbooks.org/?id=676

* Enshittification: How the Internet Went Bad and How to Get it Back (virtual), Mar 26
https://libcal.library.ubc.ca/event/3781006

* Wondercon Anaheim, Mar 29-31
https://www.comic-con.org/wc/

* The Bezzle at Anderson's Books (Chicago), Apr 17
https://www.andersonsbookshop.com/event/cory-doctorow-1

* Torino Biennale Tecnologia (Apr 19-21)
https://www.turismotorino.org/en/experiences/events/biennale-tecnologia

* Canadian Centre for Policy Alternatives (Winnipeg), May 2
https://www.eventbrite.ca/e/cory-doctorow-tickets-798820071337?aff=oddtdtcreator

* Tartu Prima Vista Literary Festival (May 5-11)
https://tartu2024.ee/en/kirjandusfestival/

* Media Ecology Association keynote, Jun 6-9 (Amherst, NY)
https://media-ecology.org/convention

* American Association of Law Libraries keynote, (Chicago), Jul 21
https://www.aallnet.org/conference/agenda/keynote-speaker/

Recent appearances:

* Radioactive (KCRL)
https://krcl.org/blog/grist-investigates-doctorow-seed/

* The enshittification of music (Music Ally)
https://www.youtube.com/watch?v=gh20fD3XXbg

* Aaron Swartz (EpistemiCast)
https://open.spotify.com/episode/5t9QVHSQBjIXKUiN2EvEmK

Latest books:

* The Bezzle: a sequel to "Red Team Blues," about prison-tech and other grifts, Tor Books (US), Head of Zeus (UK), February 2024 (the-bezzle.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3062/Available_Feb_20th%3A_The_Bezzle_HB.html#/).

* "The Lost Cause:" a solarpunk novel of hope in the climate emergency, Tor Books (US), Head of Zeus (UK), November 2023 (http://lost-cause.org). Signed, personalized copies at Dark Delicacies (https://www.darkdel.com/store/p3007/Pre-Order_Signed_Copies%3A_The_Lost_Cause_HB.html#/)

* "The Internet Con": A nonfiction book about interoperability and Big Tech (Verso) September 2023 (http://seizethemeansofcomputation.org). Signed copies at Book Soup (https://www.booksoup.com/book/9781804291245).

* "Red Team Blues": "A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before." Tor Books http://redteamblues.com. Signed copies at Dark Delicacies (US): and Forbidden Planet (UK): https://forbiddenplanet.com/385004-red-team-blues-signed-edition-hardcover/.

* "Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin", on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com

* "Attack Surface": The third Little Brother novel, a standalone technothriller for adults. The *Washington Post* called it "a political cyberthriller, vigorous, bold and savvy about the limits of revolution and resistance." Order signed, personalized copies from Dark Delicacies https://www.darkdel.com/store/p1840/Available_Now%3A_Attack_Surface.html

* "How to Destroy Surveillance Capitalism": an anti-monopoly pamphlet analyzing the true harms of surveillance capitalism and proposing a solution. https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59?sk=f6cd10e54e20a07d4c6d0f3ac011af6b) (signed copies: https://www.darkdel.com/store/p2024/Available_Now%3A__How_to_Destroy_Surveillance_Capitalism.html)

* "Little Brother/Homeland": A reissue omnibus edition with a new introduction by Edward Snowden: https://us.macmillan.com/books/9781250774583; personalized/signed copies here: https://www.darkdel.com/store/p1750/July%3A__Little_Brother_%26_Homeland.html

* "Poesy the Monster Slayer" a picture book about monsters, bedtime, gender, and kicking ass. Order here: https://us.macmillan.com/books/9781626723627. Get a personalized, signed copy here: https://www.darkdel.com/store/p2682/Corey_Doctorow%3A_Poesy_the_Monster_Slayer_HB.html#/.

Upcoming books:

* Picks and Shovels: a sequel to "Red Team Blues," about the heroic era of the PC, Tor Books, February 2025

* Unauthorized Bread: a graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, 2025

This work - excluding any serialized fiction - is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.

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"*When life gives you SARS, you make sarsaparilla*" -Joey "Accordion Guy" DeVilla
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