[Plura-list] Leaked NYPD "goon squad" manual; Door Dashers organize app-defeating solidarity

[Cory Doctorow]

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On April 13, I'm giving a workshop in collaboration with Phoenix's
Changing Hands bookstore: "All the Teachable Things I Know About Writing":

https://www.changinghands.com/event/april2021/virtual-writing-workshop-cory-doctorow-all-teachable-things-i-know-about-writing

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Today's links

* Leaked NYPD "goon squad" manual: The NYPD isn't "undertrained" - the
cruelty is the point.

* Door Dashers organize app-defeating solidarity: The #DeclineNow
movement vs Tony's Casino.

* This day in history: 2011, 2016, 2020

* Colophon: Recent publications, upcoming/recent appearances, current
writing projects, current reading

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🏋🏾 Leaked NYPD "goon squad" manual

In New York City, the summer 2020 #BLM uprising became a grotesque
spectacle, as legions of ultraviolent cops committed mass-scale,
criminal human rights violations, spawning a new subgenre of viral
video: the NYPD BLM violence video.

During and after this period, public attention focused on the systemic
nature of the NYPD's lawlessness, like the fact that the cops'
disciplinary records were held secret, obscuring the repeat offenders.

Indeed, Propublica's brave publication of these records demonstrated
that the force is riddled with violent, habitual sadists.

https://pluralistic.net/2020/07/27/ip/#nypd-who

Propublica did incredible work, showing that cops who commits a strings
of violent human rights abuses and cost the taxpayer vast fortunes in
legal settlements aren't disqualified from promotions - these monsters
constitute the NYPD's top brass.

https://pluralistic.net/2020/09/10/booksellers-vs-big-tech/#50a

Propublica also delved deep into the NYPD's sham of a disciplinary
process, for example, documenting the continued use of illegal
choke-holds by officers, primarily against Black men, and how police
officials did nothing to enforce their own policies.

https://pluralistic.net/2021/01/21/i-cant-breathe/#chokeholds

All of this leads up to impunity. As Propublica went on to report, out
of the hundreds the NYPD officers caught on video committing crimes
against protesters, only *two* were brought up for discipline, despite
video evidence and eyewitness reports.

https://pluralistic.net/2021/03/18/news-worthy/#nypd-black-and-blue

The cherry on the cake: last month, Propublica revealed the existence of
a secretive, tax-funded slushfund that pays out millions to hire
white-shoe lawyers to defend the cops who are so dirty the city refuses
to defend them:

https://pluralistic.net/2021/03/26/overfitness-factor/#heads-you-lose-tails-they-win

Latent in all of this discussion is the assumption - on the part of NYPD
critics *and* apologists - that the cops who commit these crimes are
breaking their own rules. But as it turns out, that's not true.

Today, The Intercept published the leaked, secret, destroy-after-reading
procedural manuals for the NYPD's Strategic Response Group, an
ultra-secretive good squad formed by former chief Bill Bratton in 2015.

https://theintercept.com/2021/04/07/nypd-strategic-response-unit-george-floyd-protests/

We don't know how big the SRG is - it's a secret - but we know that its
inaugural budget was $13m in 2015 and today, it's nearly $90m. As Alice
Speri and John Bolger write, the crimes we witnessed last summer are
literally straight out of the SRG's playbook.

That thing where bike cops kettle a group of protesters, hoist their
bikes up to their chest, forming a moving fence, and then beat the shit
out of  protesters as they advance? That's not the result of
undertraining - it's a maneuver they regularly drill.

When the BLM uprising began, the NYPD's chief and commissioner both
pledged that the SRG - theoretically designed to maintain order during
mass riots, not political protests - wouldn't be involved.

They lied.

"Investigators found a disproportionate number of SRG officers accused
of wrongdoing to have exceeded their legal authority, when compared with
the wider department."

Despite its $90m budget and estimated 700 cops, it's not clear why SRG
exists at all. The NY AG's office said SRG shouldn't be used on
protesters because they're supposed to fight terrorism, but the NYPD
already has an expensive, heavily resourced Counterterrorism Bureau.

One thing we do know about the SRG: they have a huge intelligence wing.
Before deployments, SRG officers are briefed on "group size, planned
arrests, key members of the protest group, and the group’s hierarchy,"
and other intel. They go in with a plan.

That's the point: the violence isn't the result of rogue cops ignoring
their training. It's the result of cops doing *exactly* what they're
trained to do.

If you doubt it, read the manuals.

https://www.documentcloud.org/documents/20584527-strategic_response_group_guide

https://www.documentcloud.org/documents/20584526-srg_field_force_modules

https://www.documentcloud.org/documents/20584525-srg_bike_squad_modules

Learn about the Bike Line Arrest Manuever, or BLAM, in which officers
"shout 'BLAM! BLAM! BLAM!' as they advance," and "[take] control of
subjects head by clinching your hands and arms behind the head of
subject and bringing head against your chest."

This is exactly what Human Rights Watch documented in their report on a
Jun 4, 2020 "planned assault" in the Bronx. NYPD Commissioner Dermot
Shea called the chaotic violence of that assault as "a plan which was
executed nearly flawlessly." He wasn't lying.

https://www.hrw.org/news/2020/09/30/us-new-york-police-planned-assault-bronx-protesters

The authors warn that any reform that results in disbanding the SRG
won't be enough: the NYPD has a long history of dissolving its most
criminal units and then reforming them with a new name, new insignia and
even bigger budgets.

They give the final word to Joo-Hyun Kang of Communities United for
Police Reform, who says that the real problem isn't the SRG, it's "the
hyper-militarization, the hyper-aggressive policing tactics. That's not
an SRG problem only, that’s an NYPD problem"

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🏋🏾 Door Dashers organize app-defeating solidarity

"Gig economy" is a polite term for "worker misclassification" - a way to
violate labor law by pretending that your employees are actually
independent contractors.

Unsurprisingly, the companies that cheat their employees also cheat
their other suppliers. Doordash spent the entirety of the crisis preying
on beloved, endangered local restaurants with a string of outright frauds:

https://pluralistic.net/2020/09/19/we-are-beautiful/#man-in-the-middle

By colluding with Google, Doordash was able to interopose itself between
restaurants and diners, making it nearly impossible for us to transact
together without giving Doordash a cut that exceeded the restaurant's
margin, making every order a money-loser.

The grimly hilarious part is that Doordash *also* lost money - billions!
- during the crisis. They lost money while driving restaurants to
bankruptcy. Small wonder we cheered whenever a viral story of a
restaurateur turning the tables went viral.

https://pluralistic.net/2020/05/18/code-is-speech/#schadenpizza

Why do investors pump billions into a money-losing enterprise? They're
betting that a pile of shit this big *must* have a pony under it
somewhere. Specifically, they're betting that Doordash can squeeze its
workers and other suppliers so hard that they begin to turn a profit.

Doordash isn't exactly subtle about its plan to attain profitability by
destroying its suppliers. When all the restaurants have been driven to
extinction, it plans to replace them with "ghost kitchens."

These are airless shipping containers filled with people who used to own
restaurants who have to *pay* Doordash for the privilege of turning out
meals for delivery:

https://www.businessinsider.com/doordash-ghost-kitchen-silicon-valley-chick-fil-a-photos-2019-11

Ghost kitchens are the terminus of all gig economy delivery plays, not
just Doordash. If anything, the Ubereats version is even more sinister,
as you'd expect from disgraced former Uber CEO Travis Kalanick, who's
heading it up:

https://www.vice.com/en/article/qjpgd7/the-mystery-of-fcking-good-pizza-travis-kalanick-cloudkitchens-future-foods-delivery-restaurants

The other cost-center for Doordash is its workforce, the misclassified
employees that it pretends are contractors. Again, the writing was on
the wall here from the beginning. From day one, Doordash engaged in
utterly shameless wage-theft:

https://www.mselaborlaw.com/news/doordash-pay-25-million-tip-theft-lawsuit

Doordash, like Uber, lures workers in with high initial rates,
subsidized by its investors' cash. This is Doordash's version of the
Amazon flywheel: more drivers mean faster delivery means more orders
means more restaurants dependent on Doordash means more drivers.

Then, as its suppliers become dependent on the company, it tightens the
screws. Hundreds of thousands of Uber drivers discovered this the hard
way when their wages were suddenly, unaccountably slashed, as Uber
slashed the investor subsidy that lured them behind the wheel.

Two of those drivers were Dave Levy and Nikos Kanelopoulos, who met when
they were both Uber drivers and made the jump to Doordash together. Now
that Doordash is slashing their wages, they're determined to fight back,
using the lessons they learned in the Uberpocalypse.

As Brody Ford writes for Bloomberg, the two have founded a driver
solidarity movement called #DeclineNow, which calls on drivers to reject
jobs that offer rates so low that drivers could actually lose money on them.

https://www.bloomberg.com/news/articles/2021-04-06/doordash-workers-are-trying-to-game-the-algorithm-to-increase-pay

The pair have observed that the Doordash system functions as a labor
auction: if a job doesn't attract a driver, the job is republished with
a higher rate, and a higher one, and a higher one, until a driver bites.

There are few enough drivers in their home area of Lehigh Valley, PA
that they say they've been able to effectively raise wages for *all*
drivers, and the #DeclineNow forum they run has 40,000 members.

The squirming awkwardness of the company's spokesdroid is delicious, as
Doordash insists on the fiction that drivers are contractors who can
take jobs or not, while simultaneously detailing all the ways the app
punishes drivers who don't take these money-losing jobs.

The company has to walk a fine line: bursting the illusion that its
employees are really contractors - say, by firing them for refusing jobs
- would waste the millions they spent passing California's Prop 22, a
worker misclassification initiative that cost $200m all in.

But they have other tricks up their sleeves: for example, the company
withholds the amount tips you offer when you order your food. That means
that a $3 job might be worth $3, or it might be worth $13 with tip.
Drivers call Doordash "Tony's Casino" in homage to CEO Tony Xu.

Every gig economy company is a mirage in search of a monopoly. Any
concessions the workforce wins are an existential crisis for these money
losers, which is why Uber is once again planning to hide job payouts
from drivers until they accept the work:

https://www.sfchronicle.com/business/article/Uber-may-stop-letting-drivers-see-destinations-16078491.php

One dirty trick Doordash hasn't tried (yet): antitrust. You see, once
workers are misclassified as "small businesses," any effort to raise
their wages is legally indistinguishable from forming a cartel to raise
prices, one of the few antitrust areas the DoJ still punishes.

If you're a driver, customer or citizen, you can sign onto this
change.org petition in support of a (laughably, sadly) minimum standard
of decency in the company's dealings with its drivers:

https://www.change.org/p/doordash-doordash-must-address-declinenow-raise-base-pay-and-improve-dasher-relations

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🏋🏾 This day in history

#10yrsago Class war comics: Scrap Iron Man versus international capital
https://chinamieville.net/post/4406165249/rejected-pitch

#5yrsago The US Government’s domestic spy-planes take weekends and
holidays off
https://www.buzzfeednews.com/article/peteraldhous/spies-in-the-skies

#5yrsago To understand the link between corporations and Hillary
Clinton, look at philosophy, not history
https://www.thenation.com/article/archive/the-problem-with-hillary-clinton-isnt-just-her-corporate-cash-its-her-corporate-worldview/

#5yrsago Fearing the Pirate Party, Iceland’s government scrambles to
avoid elections
https://theintercept.com/2016/04/07/icelands-government-tries-cling-protesters-pirates-gates/

#5yrsago Why 40 years of official nutritional guidelines prescribed a
low-fat diet that promoted heart disease
https://www.theguardian.com/society/2016/apr/07/the-sugar-conspiracy-robert-lustig-john-yudkin

#1yrago A farewell to APIs
https://pluralistic.net/2020/04/07/analprinting/#web-2.0-RIP

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🏋🏾 Colophon

Today's top sources: Richard King (https://twitter.com/graphiclunarkid),
Slashdot (https://slashdot.org/), JWZ.

Currently writing:

* A cyberpunk noir thriller novel, "Red Team Blues." Yesterday's
progress: 1090 words (52999 total).

Currently reading: Analogia by George Dyson.

Latest podcast: Past Performance is Not Indicative of Future Results
https://craphound.com/news/2021/03/28/past-performance-is-not-indicative-of-future-results/

Upcoming appearances:

* All the Teachable Things I Know About Writing, Apr 13,
https://www.changinghands.com/event/april2021/virtual-writing-workshop-cory-doctorow-all-teachable-things-i-know-about-writing

* Interop: Self-Determination vs Dystopia (FITC), Apr 19-21,
https://fitc.ca/presentation/interop/

* Book launch for Bruce Sterling's Robot Artists & Black Swans (Book
People), Apr 27,
https://www.bookpeople.com/event/virtual-event-bruce-sterling-robot-artists-black-swans

Recent appearances:

* The Right to Repair Movement, Monopolies, and Solarpunk
https://www.youtube.com/watch?v=mmosdDCrL-4

* The surveillance state, digital monopolies, and why we should be
worried (Podsongs)
https://anchor.fm/podsongs/episodes/Cory-Doctorow-on-the-Surveillance-State--digital-monopolies--and-why-we-should-be-worried-eso43k

* Conspiracy Theories (Utopian Horizons):
https://soundcloud.com/utopianhorizons/conspiracy-theory-w-cory-doctorow

Latest book:

* "Attack Surface": The third Little Brother novel, a standalone
technothriller for adults. The *Washington Post* called it "a political
cyberthriller, vigorous, bold and savvy about the limits of revolution
and resistance." Order signed, personalized copies from Dark Delicacies
https://www.darkdel.com/store/p1840/Available_Now%3A_Attack_Surface.html

* "How to Destroy Surveillance Capitalism": an anti-monopoly pamphlet
analyzing the true harms of surveillance capitalism and proposing a
solution.
https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59
(print edition:
https://bookshop.org/books/how-to-destroy-surveillance-capitalism/9781736205907)
(signed copies:
https://www.darkdel.com/store/p2024/Available_Now%3A__How_to_Destroy_Surveillance_Capitalism.html)

* "Little Brother/Homeland": A reissue omnibus edition with a new
introduction by Edward Snowden:
https://us.macmillan.com/books/9781250774583; personalized/signed copies
here:
https://www.darkdel.com/store/p1750/July%3A__Little_Brother_%26_Homeland.html

* "Poesy the Monster Slayer" a picture book about monsters, bedtime,
gender, and kicking ass. Order here:
https://us.macmillan.com/books/9781626723627. Get a personalized, signed
copy here:
https://www.darkdel.com/store/p1562/_Poesy_the_Monster_Slayer.html.

Upcoming books:

* The Shakedown, with Rebecca Giblin, nonfiction/business/politics,
Beacon Press 2022

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"*When life gives you SARS, you make sarsaparilla*" -Joey "Accordion
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